If you are taken by ambulance to a hospital emergency department (sometimes known as the ED, Emergency Room, or ER), most emergency departments are in public hospitals in Australia, you’ll be assessed by a triage nurse to determine the priority of your treatment. It’s worth checking the detail of what they’ll cover, before making your decision. Some covers, subscriptions and agreements between states only offer cover for Ambulances by road, and not air.What’s covered under these agreements changes, so if you travel interstate frequently, it could be worth considering private cover or a subscription. Some states have agreements with other states to cover their residents, and vice versa.Check your state government website for more details. Some states offer free or subsidised ambulance services to pension and concession card holders.The government covers you everywhere in Australia.If you travel to these states frequently, you could consider private cover, or you’ll need to pay these costs yourself.The government covers you everywhere, except for in QLD and SA.Use Private cover (included in most Hospital or Extras covers).If you do need an ambulance, it’s important to know what your options are in paying for ambulance services. Sometimes, in an emergency, an ambulance may be needed. The Triple Zero Kids’ Challenge is an online game that can help young Aussies learn how to respond to an emergency in a fun, age-appropriate way.įind out more on what to do when you feel sick, including how to identify if it’s an emergency. If you have kids, make sure you teach them how to call Triple Zero (000) and what to say to the operator. Downloading the Emergency+ app means you’ll be able to reach emergency services and provide them with your location digitally, even when mobile reception is bad or you’re not sure exactly where you are.ģ. You should also have your partner and close family members’ contact details written down, in case your phone isn’t accessible in a medical emergency, as the hospital may need to contact them.Ģ. It’s a good idea to have the address and phone number of your closest hospital written down somewhere handy, perhaps on the fridge, as well as other helpful emergency contact numbers, such as the Poisons Information Hotline. Create a list of important details, and keep it somewhere handy.
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